osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Client ticket view modification
I have gotten several requests from end users asking if I could add the Help Topic to the Client side ticket view. This because users can see all the organizations tickets and would like to learn from
/help with those tickets. But at this time they can't easily see which device the tickets are for, making it a hassle to find the interesting ones. Adding help topic to the overview would solve this.
Here is what I am trying to do:
I have been looking at \include\client\tickets.inc.php. I can figure out how to add a column, but I cannot figure out how to properly populate it.
Anyone willing to help me with this?
As for the versions I'm running, I am running the Custom-Queues branch.
|osTicket Version||1.8-git (?) Upgrade— 901e5ea is available|
|Web Server Software||Apache/2.4.17 (Win32) PHP/5.5.37|