osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
schedue to follow up on after ticket is closed
I would like to know if it is possible to have a mod to send a email 7 days (or any other amount days after the ticket is closed )after a ticket is closed to send the ticket user a follow up message to ask to rate the experience or if they are ok with the solution provided ?
is there any way to to do this ?
you help will be appreciated