Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

No mail server installed, need to modify view.php

I am running osTicket Version v1.10 (901e5ea) on a Linux machine with only an internal IP address. This machine is only running a LAMP stack with no mail server. I have successfully modified http://<internal.ip.address>/support/open.php to display the ticket number so a staff member can copy it. Since this machine has no external Internet access and no mail services, I want to modify http://<internal.ip.address>/support/view.php so that my coworkers can type in their ticket number and see the status of their support request without it trying to email them a link. Has anyone modified their osTicket to do something like this? Can someone point me in the right direction so that I can do this myself? Thanks in advance for any advice or shared code.

Allen D. Tate, IT Services Manager
Ohio Township Public Library System
Newburgh, IN


Sign In or Register to comment.