Hello team,
We have been using osTicket (v1.9.8.1) for some time now but the current
hardware is becoming unstable so we decided to get another hardware for this.
On the new hardware, i installed: WAMPSERVER Server v3.0.6 which came with
Apache v2.4.23 PHP v5.6.25 and MySQL v5.7.14 and osTicket (v1.10)The new installation is loading fine but i`m not able to get my configurations and data from the old server into this one. i backed up and restored the db from the old server to the new server, and copy the ost-config.php file from the old server to the new one and it did not help.please help, what am i missing ? or what is the proper process for doing this kind of migration ?thank you