Sorry for my ignorance.here are more info:osticket version 1.10Mail Sending: SMTPMail Fetching/Receiving: IMAP with gmail accountPHP version - PHP 5.6.30Operating System - debian 8.5
I have one address that serves as google group and one account that replies to all mails.
I want that every mail sent from google account have "REPLY-TO" header set to groups email.
on google account i have set up this functionality ... but it works only for mails sent from web interface, and not for mails sent through OsTicket.