Tried to close a test ticket. I selected the ticket, change ticket status, and pop up something is blank like below. Please help
Seems like the other pop-up has the same issue.Any help will be appreciated...
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osTicket Versionv1.10 (901e5ea) — Up to dateWeb Server SoftwareApacheMySQL Version5.5.52PHP Version5.4.45The system log doesn't show anything related to this issue.About the php log, I don't have the /usr/local/apache2/ path, I will search for more info.
Another example, when I click the qeustion mark, it shows blank.
It's your PHP for sure, update to 5.6 and you should be good to go - Let us know the outcome :)
I agree that it could be your version of PHP and that you should upgrade. Basically your server is not handling the AJAX request. This could be PHP or it could be your Apache configuration, or it could be something like mod_security, SELinux, etc.