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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

FECHA Y HORA DE ACTIVIDADES

Como hago para que cada vez que hacen un ingreso de actividad me registra la fecha y hora de INICIO y FINAL de todas la actividades de un ticket, y al final pueda sacar un reporte donde me muestro tiempo de creacion del ticket e ingresos de tiempo iniciales y finales de cada actividad

Comments

  • Google Translate:

    As I do so that each time they make an activity income I register the date and time of INITIAL and FINAL of all the activities of a ticket, and in the end I can draw a report where I show time of creation of the ticket and initial time income And end of each activity

    If i read this correctly its a suggestion for time tracking, which I think has been suggested before, but I will tag @ntozier to add a plus one to his list. There may also be some pull requests for this on github already that you can search for. We do not worry about time tracking so I have not investigated what others might already have done on this.

  • Como hago para que cada vez que hacen un ingreso de actividad me registra la fecha y hora de INICIO y FINAL de todas la actividades de un ticket, y al final pueda sacar un reporte donde me muestro tiempo de creacion del ticket e ingresos de tiempo iniciales y finales de cada actividad
  • Como hago para que cada vez que hacen un ingreso de actividad me registra la fecha y hora de INICIO y FINAL de todas la actividades de un ticket, y al final pueda sacar un reporte donde me muestro tiempo de creacion del ticket e ingresos de tiempo iniciales y finales de cada actividad
  • Google Translate:
    As I do so that each time they make an activity income I register the date and time of INITIAL and FINAL of all the activities of a ticket, and in the end I can draw a report where I show time of creation of the ticket and initial time income And end of each activity

    This is not a feature of osTicket and I doubt that it will become one.  You can do that via MySQL.  Add two fields in osTicket, Train your staff to update them.  write a custom query against the database.
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