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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

duedate required

is it possible to set duedate as required?
we need that our agents set a duedate but if it is not required some of them forget to set it.



  • Great question.  I don't know the answer for sure but my guess is no since it's not controlable at Admin panel -> Manage -> Forms -> Ticket Details.
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