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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

New fields of printable user ticket

Hi, I added the fields to the management of user, I want to know if it was possible to make printable some of these new fields in the printing of a ticket and assigned directly to the ticketing page, such as the bottom source.


Os Ticket 1.10
S/o: Debian 8
Apache 2.4.10-10 
Php 5.6.26


  • Field pictures that I would insert
  • You would have to edit the print template to pull and include those fields.  I have no idea how to do that.

    I'm pretty sure that if they were included on the ticket details form that they would print automagically though.
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