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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Automatic replies

Where can I change the automatic replies to the ticket?
I can even remove them entirely?



  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    in 1.10: Admin panel -> Settings -> Tickets -> Autoresponder.
    in 1.9.x and earlier: Admin panel -> Settings -> Autoresponder.
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