osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Deleting Guest Users Carried Over from 1.7
First post on the osTicket forums here, we recently upgraded our osTicket installation from 1.7 to 1.10 and are loving it so far. We just are looking for a way to remove certain guest user information from the system, such as misspelled email addresses and incomplete names, so the erroneous info doesn't come up when a user is searched for. We are also setting up AD Authentication in our upgraded installation and all of our clients will eventually login through that, but we want to preserve the correct "guest" accounts so they can still create a ticket if there is an issue with their AD account.
If anyone can help, wether it needs to be done through the database/backend or the frontend, it would be greatly appreciated!