osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Identify a ticket based on the parameters
Can I color open tickets, or put an icon according to a parameter such as Department?
And 'possible to identify reassigned ticket with an icon color or even with a filter .. to identify them better than the other.
Os Ticket 1.10
S/o: Debian 8