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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Identify a ticket based on the parameters

Can I color open tickets, or put an icon according to a parameter such as Department?
And 'possible to identify reassigned ticket with an icon color or even with a filter .. to identify them better than the other.

Thank you

Os Ticket 1.10
S/o: Debian 8
Apache 2
Php 5


  • You can but this will require a bit of coding.

    Please be more detailed as to what version your setup is, you have the main versions but not incremental. Example; OSTicket is not v1, it's v1.10. So what is PHP version, 5 what?
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