osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
"This action requires a lock. Please try again" when trying to post reply to ticket
I recently updated my production site to V1.10 (tested a few basic features - all looked good) and have had the first clients production ticket come through since the upgrade. I am unable to reply to it, with a red error appearing above the 'To:' field saying 'This action requires a lock. Please try again '
I have disabled Lock Sematics under Admin > Tickets > Settings. But I only did that after I saw this error.
I can't add an internal note either. I'm stuck.
The issue persists.
I am the only one logged in.
Its unclear what this error means or how I can resolve it....?