I want to append more information about this issue, yesterday the summer time has ended, and we late the time 1 hour. all computers, servers has the correct hour, but, when a ticket is opened the ticket open time has 1 hour less.for example, with the "new" hour is 10 am (in summer time was 11 am) and the ticket has the 9 am time.now when I'm trying to reply or close a ticket I received that message and in the top window shows an message with a kangaroo saying that the lock will be expire soon, if I want to renew, I clicked on Renew button but nothing happened.Server InformationosTicket Versionv1.10 (901e5ea) Upgrade— v1.10.1 is availableWeb Server SoftwareApache/2.4.12 (Win32) OpenSSL/1.0.1l PHP/5.6.8MySQL Version5.6.24PHP Version5.6.8PHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not workingdate.timezone America/Mexico_CityDatabase Information and UsageSchemahelpdesk (localhost)Schema Signature98ad7d550c26ac44340350912296e673Space Used116.67 MiBSpace for Attachments93.83 MiBTimezoneCentral Standard Time (Mexico (Interpreted as America/Chicago)