Actually, I have DB error in the log which probably belong to this: DB Error #1062 Duplicate entry '516532-34659-D' for key 'file-type'---- Backtrace ----#0 (root)/include/mysqli.php(204): osTicket->logDBError('DB Error #1062', '[INSERT INTO `o...')#1 (root)/include/class.orm.php(3133): db_query('INSERT INTO `os...', true, true)#2 (root)/include/class.orm.php(597): MySqlExecutor->execute()#3 (root)/include/class.attachment.php(161): VerySimpleModel->save()#4 (root)/include/ajax.draft.php(101): GenericAttachments->upload(Array)#5 (root)/include/ajax.draft.php(300): DraftAjaxAPI->_uploadInlineImage(Object(Draft))#6 : DraftAjaxAPI->uploadInlineImage('516532')#7 (root)/include/class.dispatcher.php(145): call_user_func_array(Array, Array)#8 (root)/include/class.dispatcher.php(38): UrlMatcher->dispatch('516532/attach', Array)#9 (root)/include/class.dispatcher.php(120): Dispatcher->resolve('516532/attach', Array)#10 (root)/include/class.dispatcher.php(38): UrlMatcher->dispatch('/draft/516532/a...', NULL)#11 (root)/scp/ajax.php(262): Dispatcher->resolve('/draft/516532/a...')#12 {main}
Log Date: Mon, Apr 3 2017 4 IP Address: 65.50.240.242