Thanks for your help - I tried to export as SQL. I could search and find words, but it was too difficult to work with. I need to be able search a specific ticket and see the ticket thread etc. Tried also to export each table as csv files so I could import into excel. This made it a bit easier to view each message, but still not good.
I think I will use the Chrome browser's PDF print function and save each Ticket as PDF. I would like to be able to search, find and reuse some of the text from all of the tickets. I can't copy/paste text from PDF files because it doesn't preserve the formatting so I think I will also copy/paste all text from all tickets and save in one big Word file - that would preserve formatting (most of it). Think I will make a little macro that does it all - it will take too long to do it manually...
Love osticket, but a real export function would be great! :)
Thanks again for input.