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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

add new field in internal note section

Based on this thread, v1.9 had no feature to add a new field within the internal note section:

Does v1.10 now have the ability to add a new field in the internal note section?  If not, should I go ahead and add a post in the suggestions folder?


  • Internal notes are not really intended for that sort of thing... so no.  You can fill out a feature request if you want, but I do not beleive that it will gain any traction.
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