Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

osTicket v.1.10 Printing problem

Hi,

Installed osTicket v. 1.10, and everything works fine except printing content of ticket.
When i click on Print button i get new window in browser with this text:

Could not find PostScript font name: /home/www/web52/html/xx...xx/include/mpdf/ttfonts/DejaVuSerifCondensed.ttf

Checked for file, it is present on that location. Copied file from installation again, also tried to change permission on "ttfonts" folder to 777 but no success. 
Error still appears.
Any known solution for this problem?

My system informations are:

osTicket Version:   v1.10 (901e5ea) — Up to date
Web Server Software:   Apache
MySQL Version:   5.6.33
PHP Version:   5.6.19
Tagged:

Comments

  • Huh.  I haven't seen this problem before.
    By chance are you using a language other than English?
  • edited April 10
    I´m using English language.
  • I mean, only English
Sign In or Register to comment.