osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Any way to trigger emails to send based on the current ticket status?
Is there anyway I can make OSTicket send emails based on a tickets status?
For example, I have a status called 'Resolved - Follow Up' would there be anyway to trigger an email to send to staff after say 3 days to say there is a ticket you need to follow up on?