When I go to profile to create and add a user by going to, Users>User Directory>Add User to add a user, the Form to enter details doesn't show up.Please let me know how to solve this issue.osTicket v1.10Any help highly appreciated.Thank you.
Screenshot
Ensure that the fields are enabled at: Admin panel -> Manage -> Forms -> Contact Information.Click on the config button for each item, click on the settings tab and ensure that the proper check boxes are checked for your use case.