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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Choices field, categories & primary contacts

Here's a small modification that lets you categories options in your choice field and also disable options if the client is not a primary contact.

Syntax used for the below output
First option without category
|First category
First option
Second option
|Second category
*Only available to primary contacts



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