Hello All,I setup email to ticket without issue, and received 2 test tickets as expected.From within OST we deleted the tickets since they were tests, however the next cycle that the email is checked ( email still in mailbox) the tickets are recreated. Did this a couple of times to confirm.I didn't see any options on email setup to remove the message from the server, or to ignore previously read messages.Any suggestions?thank you!!!Server InformationosTicket Versionv1.10 (901e5ea) — Up to dateWeb Server SoftwareApacheMySQL Version5.6.35PHP Version5.6.30