When a new ticket is created in a department that an agent has extended access to, the agent does not receive the new ticket alert email. The admin does receive the new ticket alert email and after it is assigned the assignee gets all subsequent alerts.I went to admin panel->settings->tickets->alerts and Notices and made sure Department Members is checked under New ticket alert.In admin panel->agents->departments I made sure that none of the departments have Disabled for this Department checked for New Ticket or New Message.The agents all have Alerts checked under Extended Access.Searching around I found this github ticket from RC1 where someone else was having the same issue: https://github.com/osTicket/osTicket/issues/2380. I looked at the commit they said fixed their issue, and it looks like some comments and one line of code was added to class.staff.php so I added that and the issue remains.There are no PHP error log entries.Mail sending is via SMTP.Mail Fetching is via IMAP + SSLPHP version 7.0.9Operating system is Win7 ProAny help would be appricated. Thank you!