Can we upload our agents' pictures as well as our users' pictures?If we can, how do we achieve that?Thanks
osTicket utilizes gravatar.com.
Then, how did one of my users upload her picture?When I look at her account and when I look at her tickets, it shows her picture, not the gravatar.Thanks
Q: Then, how did one of my users upload her picture?A: She didn't.Each email has a separate gravatar picture. Perhaps she isn't using her work email?