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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Add more ticket status

Hi all,

it is possible for me to add more / add additional ticket status.? by default, we have OPEN / NEW / CLOSED / OVERDUE /

but can I add more.?example: ON GOING or IN PROGRESS

I want to add this ticket status to avoid overdue remarks on ticket.


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