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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

access denied on fresh install

First time user.

Centos 6.9, php 5.3.3, apache 2.2 - cannot install php >5.3 as only allowed to use official repo.

I tried installing v1.10 but encountered scripts errors on install - looked at bug report https://github.com/osTicket/osTicket/issues/3500 which matches my situation exactly. The posted patch did not work.

So went with fresh install of 1.9 on https virtualhost. Setup ok, populated database. Cannot login - everytime get an access denied message. Then start receiving emails about excessive login and account locked. I have tried replacing the md5 password hash in the database, still doesn't work. What am I missing?

Comments

  • CentOS has SELinux installed and enabled by default.  My guess would be its that.
    My second guess is that php5.3.3 just isn't sufficiently new enough for the current 1.9 (which I believe actually requires 5.4) and definitely doesn't work with 1.10.
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