osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Problem to continue installation v 1.9.12
I have a strange problem to continue with the installation of version 1.9.12
I put the version that I use the minimum requirements https://goo.gl/JR9yyz
To continue it seems to me the following mistake https://goo.gl/fM8vyy
already made the corresponding changes and I gave permissions 777 while
installing and however the setup does not recognize the change.
Is in a shared hosting so I can not make changes by console but by ftp
What could I do thank you?
Thanks in advance for your valuable help