osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
The tickets are opened by entering the "from" header of the mail header as the sender ...
Can you use the "Reply to" field of the header ??
Becouse i use the web from for create a ticket, this form send a mail where in the header have:
- from: noreply@domain
- reply to: user@domain
i would like to create a ticket owner whit reply to mail!