HI All!I have searched this topic a lot and see that many posts here offer tricks on how to achieve this by editing class.export.php file, but since I don't have much of any coding experience I think it's wise to make this post here to ask for specific instructions. I am using osticket v1.10 latest stable release installed on XAMPP on WIN7. My queries:I am using custom form fields only(and nothing else) for a custom help topic. These are just 3 fields which the ticket collects.In the agent panel where one can view tickets, is there a trick to make these custom form fields visible right there as well?And I would then like to export to excel with these fields too, at the same time removing some default fields which osticket exports to excel such as subject etc.
Thanks!