osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I have installed the 1.7 version and I'm having problems with latin chars.
When I try adding a character like "ã, á, ç" in titles, the word gets truncated.
For example, if I write "Supervisão", it appears "Supervis".
On the ticket body the chars get replaced by "?", for exemple "Supervis?ao".
Can you help?
Is there any chance an automated version of osticket allow the user to choose "latin chars" on installation, and it gets configured from the start?
osTicket and latin chars problems are known since the beginning of the project.