osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Ticket creation - Attached files don't get stored
We have a web form for our users to submit tickets, but after the latest update, it no longer takes and attaches files correctly. The web form submits XML data to the API through a HTTP request, and the formatting hasn't changed on our side for some time, as it worked perfectly before. Now, when it submits, a text file gets stored ok, but a PDF, Word document, and a ZIP file all got dropped off, with only a single < stored for the file. Can anyone shed some light on where and what needs to change for the new version?
OS: Ubuntu 14.04 LTS