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Another Add Column question-Client ticket view
Love OS Ticket. Thanks very much.
We have a situation where one particular user in an organization is the "Primary Contact". They want to see all tickets for the organization. We set them as "Primary Contact Sees all Tickets". That part works great. The tickets show up perfectly in their view when they login.
The question we have is there a way to add the "From" column in the tickets view for the client (Not the staff)? Basically, she wants to see all the tickets for the organization with a column showing who actually opened the ticket.
Thanks for any info!!