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osTicket wont load after installing a plugin
I hope you can help im pretty new to this type of ticketing system, first off I had to change the default port from 80 to 81 due to the server configuration.
I have setup the accounts and email etc, after unpacking the phar file I installed the LDAP server plugin, I think installed the equipment plugin next upon when the whole osticket system crashed when I went to go back in it would not bring up the site again???
I tried going into myphpadmin and it stated that username root, password none access denied?
I have tried resetting the password in the mysql.ini file from xamp control panel but I can never actually get the site to come up again, im really not sure installing a plugin would cause so many issues to a install it was working perfectly fine up until then??
Do you think there is something wrong with the mysql.ini or is the osticket install corrupted in some way?
I hope you guys can help its taken me a good few days setting up all the agents account, smtp, logo etc :(