Hi, as was posting in 1.10 forum so didn't think mentioning it. Anyways posting the details
I am sending email to users ( auto reply) via smtp server for which fetching is disabled. Let's say abc@mydomain.com . Mail fetching is enabled for abc2@mydomain.com which is agents mail I'd.
So, 1st mail is just acting as a mail relayer but if user reply to that email it's not recorded, seems email spoofing is not configured properly.Sorry for being naive. ------
Server Information
osTicket Version v1.10 (901e5ea)
MySQL Version 10.1.22 ( MariaDB)
PHP Version 7.0.18