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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Issue with translation

Hi All,

 General info:

osTicket Version: v1.10
Web Server Software: Microsoft-IIS/8.5
MySQL Version: 10.0.14
PHP Version: 7.0.15

I have an issue with translation to French after we updated to v1.10 we decide to translate existing form since now we have the ability to add more then one language in the form customization. I did it for one form and it work just fine when selected the French flag icon or English flag icon but for other form it does not. I attach a print screen showing the pop up box and when I select "Leave" I go back to the one form that was translated and that work.

Any suggestion as to why one work and the other does not? 


  • No attachment.  
  • Oops sorry for that.
  • edited August 2017
    The language of the javascript confirmation popups is depending on the browser language. Please try to change the language of your browser and check if the problem exists further. Replacing the javascript confirm() and alert() with jquery or bootstrap modals would be a solution.
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