osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Osticket is responding too slow to closure of the tickets
When ever we are trying to close the tickets, the ticketing system is taking long time to respond.
Usually it is taking around 2 to 3 Mins for closing an individual ticket.
Currently all of the attachments are getting stored in the Database only, is it causing the slowness of the system ?
If, so installing the storage plugin will resolve the issue?
Could you please help on this.
Please find the below Osticket configuaration details below,
Please find the below configuration details.
osTicket Version v1.10 (901e5ea)
Web Server Software Apache/2.4.25 (Win32) OpenSSL/1.0.2j PHP/7.0.18
MySQL Version 10.1.22
PHP Version 7.0.18