Hi,I have configured the oauth plugin for Google and clients are able to login with their Gmail credentials.I have chosen to authenticate Agents and Clients via this method. Refer image below:However from the agents login screen, whenever they click on the Sign in with Google button, they are transferred back to the agent login screen with a message: Have your administrator create a local accountOf course I have created a local account for that agent. And that agent can login thru the agent login screen by using his username. Summary:- Google oauth plugin installed and configuref- client can login via google- agent can login using username- BUT agent cannot login using GoogleDid I miss anything obvious? Please advise. TIA
Which Google auth plugin?
I don't think osticket made one, so it's likely a third party plugin. Can you link to the one you've installed?
Unfortunately, it's likely that you'll need to seek support from the provider of the plugin.