Google Translate:Good afternoon, please help me to configure the Good afternoon, please help me to configure osticket V1.1.15.When the agent closes the ticket, the system does not give you the option to re-open it, it is more likely that when I'm setting up I moved something without wanting to.Thanks for the support.Jimmy TitoWhen the agent closes the ticket, the system does not give you the option to re-open it, it is more likely that when I'm setting up I moved something without wanting to.Thanks for the support.Jimmy TitoLooking into this now.