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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

To upgrade from 1.9.12 to 1.9.15

Hi Team,

I am getting an option to  upgrade osticket v 1.9.12 to v1.9.15.
Can i directly upgrade it by clicking the Upgrade option, or do i need to do any manual work (like backup my old Database, or any other configuration).
Please help me  how to do that .

osTicket Versionv1.9.12 (19292ad)  Upgrade— v1.9.15 is available

My osticket version is v 1.9.12
OS- Ubuntu 14.04 server
Web Server Software Apache/2.4.7 (Ubuntu)
PHP Version 5.5.9-1
MySQL Version  5.6.30

Thanks & Regards


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