osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
AWS SES/SNS and Email API
I am setting up osTicket (v. 1.10) on a Windows 2016 server in AWS. I have AWS SES all set to send out emails, but I need to find a way to get emails sent to the address into osTicket. My hope was to have the emails sent back through SES. A copy of the email would be stored in S3 and then SNS would forward the email through the API. However, SNS has a ton of ip Addresses and I am not sure I can get SNS to work with the API/IP Address restriction. Is there any way to solve this?
I thought I might also capture the messages from S3 on a cron schedule, but that would cause delays and much more code than I want to write.
I could set up a workmail acccount for that email address but there is a fee for that.