I was able to successfully move osTicket into the Joomla directory and the site opens and I'm able to access the admin page, but I still can't figure out why I can't access osTicket via my FQDN.
Does not work:
http://www.ksurent.com/joomla/osticket/upload(http://www.ksurent.com/joomla/osticket/upload)
Works on LAN:
http://192.168.1.XX/joomla/osticket/upload(http://192.168.1.XX/joomla/osticket/upload)
Here is a link to my site... http://www.ksurent.com(http://www.ksurent.com) ; I've created a link on the Main Menu called "open ticket", but I keep getting "Sorry, the page you are looking for is not found".
I've only been working with Joomla for a coupld weeks, and this may be a Joomla issue, but I wasn't sure. I've been using DotNetNuke for the last five years and thought I would try something new.
Thanks,
Kasper