osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Don't accept attachments via email
I use OSTickets and Alfresco. Through an email send documentation to Alfresco and we also open a ticket at the same time. In a mail we put Alfresco address mail and OSTicket address mail too. Through a filter, when the mail arrives at OSTickets, it processes and assigns it.
The problem is that this attachment I don't need it in OSTicket.
Does anyone know how I could indicate that I don't accept attachments via email?