Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

multiple tickets created in single email osticket v.9.12

Hi Team,

I have an issue , in my osticket application its creating multiple tickets for single email. If i refresh multiple times its fethcing the tickets from email and creating multiple tickets for each emails.

Every time i have to delete the duplicate tickets manually. its a big headache for me . Please help me to resolve this issue

Server Information


osTicket Version    v1.9.12 (19292ad) 
Web Server Software    Apache/2.4.7 (Ubuntu)
MySQL Version    5.5.57
PHP Version    5.5.9-1ubuntu4.22
OS - Ubuntu 14.04 server os

Please help me out to fix the issue .

Comments

Sign In or Register to comment.