osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Autoresponder based on time and working days
Thanks a lot for developing such an
awesome ticketing system, I appreciate every seconds and minutes you
spend on helping others.
We have osTicket (v1.10) installed on our server.
We need a feature to autorespond all new tickets created after 4 PM to 9 AM every day and also in weekends.
A user create a ticket on Saturday (not a working day) or after 4 PM in a working day, osTicket autorespond this message:
"It's not a working time, we will follow your issue tomorrow between 9 AM and 4 PM"
I read too many topics and searched a lot but couldn't find any solution, Please tell me if you have any idea.
Thanks a lot and best wishes for osTicket team.