Hello,
I have a plan to integrate our current osTicket with my forum (vBulletin):
- Customers must have forum account to create tickets (they must login to the forum first, then go to osTicket to submit a ticket)
- osTicket admin can select what group in vBulletin can access the system.
If you have any idea and wanna to share it with me, please post it here ^_^
Thank you very much!!!