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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Aviso de ticket próximo a vencerse

Hola.
Tengo una duda acerca del alcance de Osticket 1.9: ¿Puede dar
aviso de próximo vencimiento de un ticket enviando un correo
electrónico?
Gracias por su ayuda

Comments

  • Google translate: 

    Hi.
    I have a question about the scope of Osticket 1.9: Can you give
    notice of the next due date of a ticket sending an email
    electronic?
    thanks for your help

    Answer: 
    I think that you can use the %{ticket.due_date} variable in the email template to achieve this.

    Google translate:
    Creo que puedes usar la variable% {ticket.due_date} en la plantilla de correo electrónico para lograrlo.
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