In the process for opening a ticket I use custom forms.In these custom forms I've labelled some custom values.For the e-mail for noticing the helpdeskmembers of a new ticket I would like to put the content of some of these custom values in the message.Values are for example "locatie-po", "locatie-psz", "locatie-kdo".How can I add the these values in the emailtemplate?For now, when I add them, the value will remain just the value. For instance, %{locatie-po} remains %{locatie-po}, and not the input form the form.