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How do you change links in emails from citation style to embedded style ?

edited September 21 in General Discussions
URL links in emails are currently formatted like citations with a reference at the bottom of the email. I would like to change this to the standard embedded link without references at the bottom. 

How would I go about doing this ?
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    Version of osTicket?
    Where are you seeing this?
    I would recommend that you provide a screen shot of what you are talking about.
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