osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Assigning Roles to users/teams...
I played with a Osticket trial installation for some months and I liked it very much so I advised my Office to use Osticket for our Call Center and Help Desk service.
I was charged to install and configure it...all nice but now I was trying to figure out how a role can be assigned to a user.
Cannot find a thing about that on the Admin Panel or googling around....
How can I assign a role to operators? And to users?
Thanks very much in advance.
Desktop Management Service