Hi there,
I am trying to set up additional emails, however I am having a great deal of trouble.
I have tried both IMAP and POP and am having the same problem
These are the email details
and these are the settings I am putting in
I have triple checked the password I am putting in. I have even used a password generator and copied it in directly from there. I have changed the password a couple times to make sure.
Edit - I have also followed the Cpannel settings in this wiki http://osticket.com/wiki/Email_Piping(http://osticket.com/wiki/Email_Piping)