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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Error 500 When Opened As Administrator

Hello .. Good evening.
Could you help me with a mistake?

I'm having trouble opening a call from the admin panel.

I add the data and the description and when I click Open it returns me a 500 error.

Nothing appears in the log and does not open the call.

By the client's area it works normally.

The error only occurs if an admin tries to open a call


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